Floor Manager - Timika (Hospitality & Tourism)

Join Richeese Factory as a Floor Manager in Timika and take the lead in delivering exceptional customer experiences in a dynamic hospitality environment. This role is perfect for a proactive professional who thrives in fast-paced settings, ensuring smooth operations and maintaining high standards of service. In this role, you'll oversee daily operations, manage staff, and ensure that our guests leave with memorable experiences.

Richeese Factory is a leading player in the hospitality and tourism industry, known for its innovative approach and commitment to excellence. Located in the heart of Timika, our hotel offers a unique blend of modern amenities and traditional charm, making it a favorite among both local and international travelers.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations to ensure smooth and efficient service delivery.
• Manage and mentor a team of 10-15 staff members, providing guidance and support.
• Ensure high standards of cleanliness and presentation in all public areas.
• Handle guest inquiries and complaints, ensuring timely resolution.
• Monitor inventory levels and place orders as needed.
• Coordinate with other departments to ensure seamless guest experiences.
• Ensure compliance with health and safety regulations.
• Participate in training and development programs for staff.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a similar role in the hospitality industry.
• Proven track record of managing teams and ensuring high service standards.
• Strong communication and leadership skills.
• Proficiency in using hotel management software such as Opera, PMS, or similar.
• Knowledge of local regulations and industry best practices.
• Ability to work under pressure and meet tight deadlines.
• Fluency in English and local language (Indonesian).
• Valid driver's license and willingness to travel.

🛠️ Keahlian

Lowongan Terkait