Customer Service Representative - Bali Fire Shooting Gun

Join CGT New Media as a Customer Service Representative at our exciting Bali Fire Shooting Gun location in Sanur, Bali! This is a unique opportunity to combine your passion for customer service with a dynamic and engaging work environment. Our Bali Fire Shooting Gun is more than just a shooting range; it's a hub for adventure, fun, and community engagement. As a Customer Service Representative, you'll be the face of our brand, ensuring our visitors have an unforgettable experience.

In this role, you'll handle customer inquiries, manage reservations, and provide exceptional service to ensure our guests have a seamless and enjoyable time at our facility. You'll work closely with our team to deliver outstanding customer support, using our state-of-the-art booking system and customer relationship management tools. This position offers a competitive salary and a chance to grow within a rapidly expanding company.

Located in the vibrant area of Sanur, Bali, our facility is easily accessible and surrounded by beautiful scenery. Join us and be part of a team that values innovation, customer satisfaction, and a fun work environment.

📋 Tanggung Jawab Pekerjaan

• Handle customer inquiries and provide exceptional service to ensure a positive experience for all visitors.
• Manage reservations and bookings using our proprietary booking system and customer relationship management tools.
• Assist in organizing and coordinating events and activities at the Bali Fire Shooting Gun facility.
• Promote our services and facilities to potential customers through various marketing channels.
• Maintain a high level of cleanliness and organization at the facility to ensure a safe and enjoyable environment for all guests.
• Collaborate with the team to continuously improve customer service processes and procedures.
• Provide feedback and suggestions to enhance the overall guest experience.
• Ensure compliance with all health and safety regulations at the facility.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service, hospitality, or a related field.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong organizational and time management skills.
• Familiarity with basic computer skills and customer service software.
• Friendly, approachable, and customer-focused attitude.
• Ability to work well in a team environment and contribute to a positive workplace culture.
• Fluency in English and Bahasa Indonesia is a plus.

🛠️ Keahlian

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