(Hybrid) Operations Manager

Sentral Umar Coffee · 📍 Cilandak, Jakarta Raya · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 15.000.000 per month
Sentral Umar Coffee is seeking a dynamic and experienced Operations Manager to join our team. In this hybrid role, you will be responsible for overseeing the day-to-day operations of our coffee shop, ensuring smooth and efficient business processes. The ideal candidate will have a passion for coffee and a strong background in operations management.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the coffee shop, ensuring high standards of quality and service.,Manage and train a team of baristas and staff to maintain excellent customer service.,Optimize inventory management and procurement to ensure cost efficiency and product availability.,Monitor and analyze sales data to identify trends and opportunities for growth.,Ensure compliance with health and safety regulations, as well as food safety standards.,Develop and implement operational strategies to improve efficiency and productivity.,Collaborate with the management team to achieve business objectives and goals.,Handle customer complaints and resolve issues promptly and professionally.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 3 years of experience in operations management, preferably in the food and beverage industry.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in using operational software and tools.,Knowledge of coffee brewing methods and equipment.,Ability to work in a fast-paced environment and manage multiple tasks.,Familiarity with Indonesian labor laws and regulations.

🛠️ Keahlian

Operations managementTeam leadershipInventory managementData analysisCustomer serviceProblem-solvingTime managementCommunication skills
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